Mansfield BID Friends Partnership
When we moved out of the town centre we also moved out of the BID Designated area….We are really happy to be helping the BID and the businesses within the town centre again. We are working on special deals for insurance for Mansfield town centre businesses.
New Staff Member 🙂
We are very pleased to announce that we have a new addition to our team. Sian has joined us as an Insurance administrator. Her training is going amazingly well….So well that We are all very confident that it won’t be long until she is a fully fledged advisor.
Its Summer Time!!
Summer is eventually here, it may be everyones favourite season, but we should still be aware of the dangers…Click the link below for a guide to keeping safe and protecting your selves this summer
Onyx Brokers Leading the way in Claims App technology
We are very proud to have been involved in the development of the Qdos assistance claims app. We are the first brokers in the country to offer this technology to our customers.
We worked closely with Qdos Claims Assistance and The Direct software group to create an amazing ‘side of the road’ claims reporting App. Download, register and then use when you need help the most.
Click one of the below links depending on your phones operating system:
We are now using a dedicated app to assist you in the event of an incident. Please download the free app and set up your account. In the event of an incident please submit the details immediately through the app to bypass the telephone queues so that we can deal with your request more efficiently. Once we have received your details one of our advisors will begin processing your incident and aim to call you back within the hour to complete the claim. This should take no longer than fifteen minutes.
Winter is Here
Possibly the most hazardous season of all is with us. Click the link below for a guide to keeping safe and protecting your assets during winter
We are Moving!!!!
We are very pleased to announce that as of 01/04/2018 we will be moving premises. We are not moving far, just to the other end of town:
1 Oak House, Samuel Brunts way, Mansfield, Notts NG18 2AH
Customers have been telling us for some time that they love dealing with us but they wish they could move us to somewhere with better parking!
Our new office has plenty of space to park and is easier to get to. we hope all of our customers are as happy about the move as we are.
Platinum Service Award
This year we have gone one better….Our service level of achievement has gone from Gold to the highest available score…Platinum. We are very happy that our hard work is being recognised.
Support for Notts based racing driver
Onyx Brokers are proud to be supporting local racing driver paul hand in his first year of competitive racing. He will be racing a car that he has built himself. we know how much time, effort and passion he has put in to the project so far and we commend his dedication. we wish him the best of luck for 2017
Successful Compliance Audit
Church Side Insurance has received a glowing report in our annual compliance audit. Comments from the external auditor include:
‘The firm has an effective internal control and risk management environment in place. Customers are routinely treated fairly. The firm has a positive attitude towards compliance’
Gold Award for Church side Insurance
Church Side Insurance has been awarded a gold certificate level of achievement for ‘striving towards providing excellence and outstanding service to the visitors of Mansfield town centre’
I am very proud of my team. I know how hard they work, I see the excellent service they deliver on a daily basis. its great to know that people looking in can see the same… Dean Parrish
Motor Claims Collaboration
Church Side insurance have teamed up with successful claims management company Qdos Assist. after testing various claims management companies we found Qdos to be the most efficient and professional. Qdos will help you get back on your feet after any claim involving a motor incident, from any type of policy, including: car insurance, motorbike insurance, van insurance, truck insurance and business fleet insurance.
Qdos Assist understands the frustration and inconvenience that can arise from a road traffic incident, especially when it is not your fault! They assist drivers across the country after an accident, ensuring that there is minimal disruption to their lives.
They provide Their partners with full support throughout the accident claims process. From immediate customer contact and roadside recovery after an accident, to offering like for like ongoing mobility and expert vehicle repair management through their network of chosen repairers. All overseen by experienced claims executives who are always available to offer guidance and updates.